Legal notice

Terms of Service & Legal Notice

By visiting our site and/or purchasing products from Kivo Tails, you engage in our "Service" and agree to be bound by the following terms and conditions, including all additional policies referenced herein.

1. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, interpreted, and construed in accordance with the laws of the State of New South Wales (NSW), Australia, without regard to conflict of law principles.

2. Accuracy of Site Information & Sizing Notice

We endeavor to present accurate product descriptions, bed dimensions (cm/inches), harness chest circumference charts, and pricing. Breed recommendations are intended solely as general sizing guidelines; pet owners are strongly encouraged to physically measure their pet's chest girth and sleeping footprint prior to ordering. Kivo Tails reserves the right to correct any inadvertent inaccuracies at any time without prior notice.

3. Pet Safety, Chewing & Non-Medical Wellness Disclaimer

Pet Supervision & Chewing Safety Notice: No plush lounger, fabric bed, harness, or puzzle toy is entirely indestructible against determined aggressive chewers, scratchers, or persistent biting. Always monitor your pet when introducing new bedding or enrichment gear. Regularly inspect harnesses, leashes, and buckles for signs of wear. Non-Medical Comfort Notice: Kivo Tails calming beds and orthopedic loungers are designed for lifestyle comfort, joint pressure distribution, and emotional security. They are not veterinary medical devices and do not substitute for licensed clinical veterinary care, surgical intervention, or prescription medications for chronic hip dysplasia, arthritis, or severe anxiety disorders. Kivo Tails is not liable for swallowed materials, intestinal blockages, runaway animals, or injuries resulting from unsupervised chewing or improper harness fit.